I have quickly fallen in love with this shade! This is a medium brown lipstick with a satin matte finish. It’s very comfortable to wear.
If you enjoyed this swatch then go ahead and give it a like!
You can also follow Lidsandtricks on Bloglovin’, Pinterest, Instagram, and Twitter.
Happy 1st Birthday Lidandtricks!
Thank you for an amazing year everyone! Let make the next one even more extraordinary!
Remember, you can also follow Lidsandtricks on Instagram, Pinterest, Bloglovin’, and Twitter.
I had a recent interview and one of the questions I was asked was “What was the worst customer service experience you had?”
Honestly, I was dumbfounded at this question. I knew I had experienced poor customer service before, but couldn’t think of a specific time. So naturally, I made up a story about Wal-Mart and got the job.
It wasn’t until getting my uniform, that I would have an unforgettable customer service disaster.
I had to order safety equipment for my job, I don’t drive and therefore must have items delivered to my home. As most people would expect when ordering online items will be delivered to your door or your community postal office.
WRONG!
Watching the online tracking I could see my package was out for delivery. Fast forward 10.5 hours later I had to leave (for driving school, ironically). I ended up missing the package by 13 minutes.
I package ends up at a holding depot 30 minutes away in another town.
I waited until noon the next day, and the tracking information hadn’t been updated (this companies policy is to update after 10 am local time every day). So I called the shipping depot and spoke with the manager asking them what was up, they assured me the package would be delivered tomorrow.
Tomorrow comes. It’s after 10 am and there’s no update. I call the shipping company again and ended up talking to some call centre in India–Classic!
He gives me instruction to leave a note on my front door for the delivery guy and could see in his “system” the package was indeed scheduled for delivery that day.
The package NEVER came!
I had to go to training that day and they let it slide that I didn’t have my safety equipment. I was given a warning if I didn’t have the next time I would be “let go”.
At this point, I’m irate (as someone who works in hospitality I never get this point) but I’m steaming at the ears. I call them again.
I explain the situation to the call centre lady. She was VERY good at her job and for the first time, I felt like I was getting somewhere. I made it abundantly clear to her if I didn’t get my safety equipment in the next 48 hours I would lose my job!
She understood and together we filed a formal complaint, made the package priority tracking, and contacted the shipping depot manager who had no choice by days end to contact me.
I speak with the manager and it was the same one from two days prior. I tell her if she doesn’t correct this issue by days end I would call corporate. She assures me that my package is a priority.
I call corporate anyhow and gave them my complaint file number and make sure that there is a tracked phone call with them. They told me they would look into the issue and don’t understand why this had been such as service failure.
THE PACKAGE NEVER COMES.
I feel defeated and call the shipping company again, giving no restraint to my profanities. The Manager ended up calling again. She apologised and said that this was yet another service failure on the companies behalf and that the driver would be facing disciplinary actions.
I’m told my package couldn’t be delivered until after the weekend. I tell here that’s not good enough and she needs to do better but nothing.
My boyfriend rallies and helps me. We ended going to the store and buying the equipment before my shift (This made more sense than picking up the package as it was the opposite direction of where my work was).
I show up to work and they gave me a slide as it wasn’t the “right equipment” and I needed the other items. They give me a final warning.
I get home from my shift and….
THE PACKAGE NEVER CAME!!
I had to work early and despite being given a warning tried to see if they would give me a slide or light duty options. I was wrong and let go.
I get a call from the holding depot asking when I’m coming into getting the package 30 minutes from my home. I tell them there a bunch of idiots and I’m refusing the package now.
This was only the beginning of the customer service nightmare I had to go through to get this equipment refunded to me. Stay tuned for Chapter 5b: You Call That Customer Service?!
This was one of the many events that happened to that contributed to my depression that was mentioned in Thank-you for the Love and Chapter 4: The Downside to Word of Mouth. I just wanted to share my experiences with those who seem to have continuous bad luck such as myself.
Have you had an awful customer service experience? Let me know in the comments below and don’t be afraid to give this post a like.
You can also follow Lidsandtricks on Twitter, Instagram, Pinterest, and Bloglovin’
Lately, I have used a bunch of old products around my house, for various outings. It’s like falling in love with an old shirt at the bottom of your drawer.
So without further or do here are some items I’ve fallen back in love with.
I somehow managed to get a tan and my foundation is looking a little bit too light on me. So I scrambled through my makeup vanity and came across my Ambient Lighting Powder in Dim Light.
I used it as a bronzer to warm up my face a little and it was gorgeous and got the job done! I particularly glow the natural tan along the hairline it just looks so seamless.
On a rare occasion, I get the opportunity to wear makeup that doesn’t have to be “work professional”. The Urban Decay XX Reloaded palette is one of my favourite palettes to just be creative with an array of transition shades and flattering colours.
Lately, I have been using the Tarte Amazonian Clay foundation as an alternative to my Lancome Teint Idole. Wow! You do not know full coverage until you have been using a medium coverage foundation for a while. This is still one of my favourite foundations but, I wish it was long lasting.
If you enjoyed this post then go ahead and give it a like. You can also follow Lidsandtricks on Pinterest, Bloglovin’, Instagram, Pinterest.
This was a rainy day look I did with the Too Faced Sweet Peach palette and the Urban Decay Vice XX Reloaded palette.
Because I was using cool tones as the main focus of this look I wanted to contrast it with a warm brown shade in the crease.
This look is great for green and brown eyed individuals.
Steps are as follow….
I love this look because you get the highlighter on highlighter action to make the blues pop even more.
If you enjoyed this look, go ahead and give it a big ol’ like. You can also follow Lidsandtricks on Twitter, Pinterest, Bloglovin’, Instagram.
So long story short, my boyfriend and I had a house party for May 24 Weekend. Our guests brought beverages, burgers, sausages, steaks, salads, and shrimps. When all was said and done the next day, they ended up leaving us all the food. 🙂
I don’t normally have shrimp in my home, but have been buying them ever since as they are a great lean protein add-on to meals.
So here is a quick shrimp recipe that pairs lovely with rice!
Charcoal Barbeque at 350 degrees
Skewers
Bag of Shrimp
2 Tablespoons of minced Garlic
1 Tablespoon of Curry
1/8 Teaspoon of Onion Powder
2 Tablespoons of Olive Oil
1 Tablespoon of Lemon or Lime juice
Salt to taste
Pepper to taste
Tupperware to marinade.
What do you think of this recipe? Let me know in the comments below and don’t be afraid to give this post a big ol’ thumbs up!!
Remember you can also follow Lidsandtricks on Instagram, Pinterest, Bloglovin’, and Twitter.
Here is a swatch of the Estee Edit The Contour Lip Liner Line. The shade shown is In The Buff.
If you enjoyed this swatch, then don’t be afraid to give it a like. You can also follow Lidsandtrcisk on Twitter, Instagram, Pinterest, and Bloglovin’.
